The boring pages, written plainly.
Real agreements written so you can actually read them. Nothing here is hidden in small print, because small print is how people get surprised.
You can lose money. Please read this one.
Trading carries risk, including the risk of losing everything you put in. Leveraged trading on gold, currencies and indices can move against you quickly. Only trade with money you can afford to lose entirely without it affecting your life.
Automation does not remove risk. Our engine follows rules consistently and never panics, but no set of rules can predict the market. It will have losing trades and losing months.
Past results do not predict future results. Any account, figure or history we show you — including live accounts you can log into yourself — describes what already happened under particular settings, at a particular broker, in particular market conditions. Yours will differ.
We are not your financial adviser. Envixin sells software and server infrastructure. We do not give investment advice, we do not manage your money, and nothing on this site is a recommendation to trade.
You stay in control. Your money is in your account at your broker. You can pause or stop the engine at any moment, and you can close your positions yourself at any time.
What we agree to.
What you are buying. A licence to run our trading software on one MetaTrader 5 account, for as long as your subscription is paid. Optionally, a managed server we operate for you. You are not buying the software itself, profits, or any guaranteed outcome.
What we promise. To keep the software working, to push updates at no extra cost, to keep managed servers running and repair them when they fail, and to never place a trade you did not ask for by subscribing.
What we never do. Ask for the password that withdraws your money. Move funds. Trade on your behalf outside the engine you subscribed to. Sell or share your personal data.
Your responsibilities. Keep your account details safe, keep your subscription paid, and make sure using automated trading is allowed where you live and by your broker.
One licence, one account. Each subscription covers one trading account. Sharing licence keys ends the subscription without a refund.
If you stop paying. The engine stops opening new trades. It never force-closes what is already open — those are managed until they close normally. Closing trades is always your decision.
Ending it. Cancel any time from your account. Your licence runs until the end of the period you paid for. We may end an account for licence sharing, fraud, chargeback abuse or illegal use.
Limits. We are responsible for delivering working software and infrastructure. We are not responsible for your trading results, your broker's behaviour, or market conditions.
What we hold, and what we don't.
✓ What we store
Your name, email and phone number. Which subscriptions you have and when they renew. Your trading account number so the licence can bind to it. Technical logs from your engine so we can support you.
✕ What we never store
Your card details — those go straight to the payment provider. Your broker portal login. Your withdrawal credentials. Your trading password in readable form.
Why we need your phone number. To verify you are a real person, and because it is how a partner who introduced you can claim you. It is never sold or used for marketing you did not ask for.
Who else sees your data. Our payment provider (to take payment), our SMS provider (to send your code), and our server provider (to run your managed machine). Nobody else. We do not sell data, ever.
Your rights. Ask us for a copy of everything we hold on you, ask us to correct it, or ask us to delete it. We will do it. Some billing records must be kept for tax law.
When you get your money back.
If it does not work, we refund it. If the software will not install or run correctly and we cannot fix it within seven days, you get a full refund of that period.
If you change your mind within 7 days and have not run the engine on a live account, we refund in full, no questions.
What we cannot refund. Trading losses. A month you already used. Managed server costs already spent on your behalf. Losses caused by settings you chose.
There is nothing to cancel. We do not hold a payment method on file and we never charge you again on our own. You buy a number of months; when they run out the licence simply stops. We remind you before that happens so you can decide whether to carry on.
Please talk to us first. A chargeback closes your account permanently and takes weeks. A message to support usually solves it the same day.